BSTM 2B

This course shall have students analyze and familiarize themselves with specific world travel destinations, with emphasis on the exploration of geographic features, customs and traditions, population centers, visitor attraction, political, religious, language and other cultural differences as these relates to the hospitality and travel industry. Students will develop understanding as well as sense of responsiveness for cultural values and traditions that exist beyond their own culture. Students will be able to identify international travel patterns by locating various major cities, natural wonders, historic sites, and other tourism attractions, both man-made and natural focusing as well with the major travel-generating and travel-receiving areas. (from CHED Memorandum Order No. 62, s. 2017, page 53)

This course describes on the CMO 62, Series of 2017 that the skills, knowledge and performance outcomes required to manage multicultural diversity workplace that covers organization’s diversity policy, encouraging diversity within work teams and upholding the benefits of a diverse workplace. It should also develop the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross – cultural misunderstanding if it arises. The end goal is for the students to be equipped with social awareness and diverse understanding when serving customers and working with colleagues.